Support

Pack support is available by email for account, booking, trip-planning, accessibility, and privacy questions.

Contact

Email support@itsdoneai.com and include the account email tied to your Pack profile if possible.

What to include

• what you were trying to do
• the trip, booking, or screen involved
• screenshots or confirmation details if relevant
• your device and app or browser version for technical issues

Related requests

For privacy-specific requests, use the Privacy Request Portal. For accessibility issues, visit our Accessibility page.